Shipping policy
Last updated: Feb 2025
📦 Shipping:
At Ochahlii, we are committed to providing a smooth shopping experience. When you place an order with us, here’s what you can expect:
⏳ Shipping Times
We aim to ship your order within three business days after payment confirmation. You will receive a Track & Trace code to track your package.
💰 Shipping Costs for Belgium and the Netherlands:
- Belgium and the Netherlands: €8 per package.
- Option without Track & Trace (Belgium only): Standard letterbox shipping for €4, available only for orders under €8. Note: This option is at the buyer’s risk, with no insurance for loss or damage!
- Delivery to a pickup point: €6.
- Free shipping for orders over €200.
- Larger orders (0 - 30 kg): Standard shipping via DPD.
- Shipping to other EU countries: The carrier is selected based on the destination country.
🚚 Why We Don't Offer Free Shipping 🚚
At Ochahlii, we choose to offer fair and transparent prices, without hidden costs. Here’s why we don’t include free shipping:
✨ Honesty & Transparency: Many businesses increase their product prices to cover the cost of “free” shipping. We believe in fair pricing, ensuring our customers don’t unknowingly pay more.
✨ Sustainability: By charging shipping costs separately, we can continue to support eco-friendly and sustainable shipping options, helping to reduce our carbon footprint.
✨ Flexibility: Transparent shipping costs allow our customers to choose the method that suits them best—whether it’s standard letterbox shipping or a secure and eco-friendly delivery.
We appreciate your understanding and support for this approach. Together, we can promote fairer and more sustainable shopping.
🙏 Thank you for your trust and continued support! 💚